On February 8, the China National Heavy Duty Truck Technology Center and the Mann Commercial Vehicles Trading (China) Co., Ltd. Jinan Branch conducted a technical exchange on the vehicle sales and after-sales service processes in the "Import and Export Leading-Access System."
With the promotion of Sinotruk's internationalization strategy, Sinotruk's products have been sold to many countries and regions in the world, creating a miracle in the Chinese automotive industry. The business volume of Sinotruk Import & Export Corporation has increased. Especially in terms of after-sales service and spare parts supply, the workload has doubled. Under the increasingly broad international market, China National Heavy Truck Shandong Import and Export Corporation urgently needs a set of after-sales service and spare parts management information suitable for its own business needs. Systems to meet growing business needs.
It is reported that the system is mainly used in Iran, Sudan and other Chinese heavy vehicle export countries and import and export companies internal and spare parts suppliers, covering a variety of areas such as after-sales service, customer management, technical support, spare parts supply, involving the Ministry of Planning, International after-sales service centers, spare parts supply centers, automobile production plants, assembly and spare parts suppliers, spare parts buffer stores, central stations, special service stations, etc. All foreign institutions can directly access domestic servers via the Internet, avoiding foreign countries The agency sent the source program, greatly reducing the workload of software maintenance. All operations are conducted over the Internet, which speeds up the response and guarantees the user the most satisfactory service in the first place.
At the meeting, the software development personnel of the technology center's First-line Institute conducted field operations on the two major modules of vehicle sales and after-sales service in the system, and answered the questions raised by the Mann technicians. Both parties also conducted in-depth discussions on the details of the specific process.
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